Netcred.co.uk is owned by Netcred Limited ('Netcred') which is for the purposes of the United Kingdom Data Protection Act 1998 ('the Act') the Data Controller and is situated in Stockport, England (full postal address to be found on the contact page). The Act gives United Kingdom users the right to access information that is held about them. Any access request may be subject to a fee of up to £15.00 sterling (plus VAT) to meet Netcred's administration costs in providing details of the information that Netcred holds about the requesting user.
Netcred operates the site located at the url netcred.co.uk which is an online identity verification service referred to as the "Netcred Services". This policy applies to a "Visitor" (which means a person who browses Netcred's Website, but is not a member) or a "Member" (which means a person who has been accepted by Netcred as member of the Website. The term "User" refers to a Visitor or a Member.
As part of the Netcred Services, members will register and set-up personal profiles which contain personal information, including such things as:
Netcred also collects Member-submitted account information such as name and e-mail address, to identify Members and send notifications related to the use of the Netcred Services. During the verification process additional information is required but this information is not recorded by Netcred. Only the outcome of the verification process will be stored.
Netcred also collects some information from Users that is not personally identifiable, such as your IP address. This information is gathered from all Users.
Netcred.co.uk logs non-personally-identifiable information including IP address, profile information and aggregate user data from Users. This data is used for security purposes to manage the website, track usage and improve the Netcred Services.
Where you are expressly informed otherwise, we do not sell, rent, share, trade or give away any of your personal information, unless required by law or for the protection of your Membership. However, Netcred may share profile information and aggregate usage information in a non-personally identifiable manner with third parties in order to present to Members and other Users of the Netcred Services more targeted products and services. In such situations we will never disclose information that would personally identify you. For our service to be of most benefit to you we may be asked to share confirm or disclose mutually agreed data items such as your gender, location and or age by another Member or a Partner Site (as defined in our Terms and Conditions) jointly referred to as Netcred Users. All such data will be communicated always subject to our agreements with Netcred Users.
We use both "session ID cookies" and "persistent cookies." We use session ID cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. Note also that Members may optionally use a cookie to remember their e-mail address in order to automatically log in to our website (commonly known as the "remember me" function). You can remove persistent cookies by following directions provided in your Internet browsers "help" file; however, please note that, if you reject cookies or disable cookies in your web browser, you may not be able to use features of the Netcred Services.
The account of every Member is protected by a member-created password and other security questions. While we cannot guarantee the security of Member account information, Netcred takes reasonable precautions to protect the information of its Members, as well as information collected from other Users. We use industry standard or better measures to protect all information that is stored on our servers and within our database. We limit the access to this information to those employees who need access to perform their job function such as our customer service personnel and technical staff. If you have any questions about the security at our website, please contact us through any of the channels on our contact page or phone our help and support team on 0870 644 4029.